Message Sending Problems
Incident Report for Zinc
Resolved
Systems have been in good operational order over the monitoring period. Issue is fully resolved.
Posted Jan 05, 2019 - 20:30 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 05, 2019 - 19:25 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 05, 2019 - 19:02 UTC
Monitoring
The fix has been tested and deployed to production. Messaging avalbility should start to resume shortly.
Posted Jan 05, 2019 - 18:38 UTC
Update
Proposed fix is being promoted to staging for final testing.
Posted Jan 05, 2019 - 18:30 UTC
Update
Testing is continuing to verify resolution.
Posted Jan 05, 2019 - 18:21 UTC
Identified
A potential remediation has been identified and is being tested now.
Posted Jan 05, 2019 - 17:51 UTC
Update
The issues has been identified as a miss-configuration in automated monitoring. Our engineers are working on a resolution to the issue.
Posted Jan 05, 2019 - 17:37 UTC
Update
We are continuing to investigate this issue.
Posted Jan 05, 2019 - 17:26 UTC
Investigating
We are currently investigating the issue.
Posted Jan 05, 2019 - 17:25 UTC
This incident affected: API.