tag:status.zinc.it,2005:/historyServiceMax Status - Incident History2024-03-29T07:52:18ZServiceMaxtag:status.zinc.it,2005:Incident/202570262024-05-06T04:30:00Z2024-03-15T05:19:07ZDataGuide Scheduled Maintenance for Production Orgs - May 6, 2024<p><strong>THIS IS A SCHEDULED EVENT May <var data-var='date'>6</var>, <var data-var='time'>04:30</var> - <var data-var='time'>05:30</var> UTC</strong></p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>05:19</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled DataGuide Maintenance (This will involve the upgrade of the Managed Package on all Production orgs, including new features and latest security fixes) on Monday, May 6, 2024 between 4:30 AM - 5:30 AM GMT. During this time, ServiceMax DataGuide users will experience sporadic downtime.</p>tag:status.zinc.it,2005:Incident/202569472024-04-08T04:30:00Z2024-03-15T05:15:45ZDataGuide Scheduled Maintenance for Sandbox Orgs - April 8, 2024<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>8</var>, <var data-var='time'>04:30</var> - <var data-var='time'>05:30</var> UTC</strong></p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>05:15</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>05:15</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled DataGuide Maintenance (This will involve the upgrade of the DataGuide Managed Package on all Sandbox orgs, including new features and latest security fixes) on Monday, April 8, 2024 between 4.30 AM - 5.30 AM GMT. During this time, ServiceMax DataGuide users will experience sporadic downtime.</p>tag:status.zinc.it,2005:Incident/203023152024-03-31T02:00:00Z2024-03-19T15:41:06ZService Board Maintenance - Mar 31, 2024<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>31</var>, <var data-var='time'>02:00</var> - <var data-var='time'>05:00</var> UTC</strong></p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>15:41</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, Mar 31st, 2024, between 2 AM to 5 AM GMT hours. Service Board Sandbox tenants are expected to be unavailable for up to 30 minutes during this maintenance period. Production tenants will NOT be affected.</p>tag:status.zinc.it,2005:Incident/202117352024-03-24T02:31:00Z2024-03-24T02:31:05ZOptimax Production Upgrade - 24th March 2024<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>02:31</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>01:13</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>06:12</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing a push upgrade for Optimax, our Schedule Optimization engine, on Sunday, 24th March 2024 between 1:30 AM to 2:30 AM GMT hours. Optimax systems will be unavailable during this maintenance period.</p>tag:status.zinc.it,2005:Incident/201861862024-03-15T12:30:56Z2024-03-15T12:30:57ZAsset 360 Schedule Maintenance - March 15, 2024<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>12:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>16:10</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 Maintenance on all Sandboxes that reside on Salesforce instances now on Hyperforce. This will involve the upgrade of the Managed Package on the Sandbox orgs to the latest release, including new features and latest security fixes. <br /><br />The upgrade maintenance will begin on Friday, March 15 at 11:00 AM UTC and is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.<br /><br />Please review Release Notes for latest features: https://help.servicemaxasset360.com/index.html#page/articles/servicemax-asset-360-release-notes/asset-360-release-notes.html</p>tag:status.zinc.it,2005:Incident/201861742024-03-14T12:30:56Z2024-03-14T12:30:57ZAsset 360 Schedule Maintenance - March 14, 2024<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>12:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>16:08</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 Maintenance on all Sandboxes that reside on Salesforce instances CS151 and higher. This will involve the upgrade of the Managed Package on the Sandbox orgs to the latest release, including new features and latest security fixes. <br /><br />The upgrade maintenance will begin on Thursday, March 14 at 11:00 AM UTC and is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.<br /><br />Please review Release Notes for latest features: https://help.servicemaxasset360.com/index.html#page/articles/servicemax-asset-360-release-notes/asset-360-release-notes.html</p>tag:status.zinc.it,2005:Incident/201861582024-03-13T12:30:56Z2024-03-13T12:30:56ZAsset 360 Schedule Maintenance - March 13, 2024<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>16:06</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 Maintenance on all Sandboxes that reside on Salesforce instances CS1 - CS150. This will involve the upgrade of the Managed Package on the Sandbox orgs to the latest release, including new features and latest security fixes. <br /><br />The upgrade maintenance will begin on Wednesday, March 13 at 11:00 AM UTC and is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.<br /><br />Please review Release Notes for latest features: https://help.servicemaxasset360.com/index.html#page/articles/servicemax-asset-360-release-notes/asset-360-release-notes.html</p>tag:status.zinc.it,2005:Incident/200204412024-03-03T05:00:58Z2024-03-03T05:00:59ZService Board Maintenance - March 3rd, 2024<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>13:07</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, March 3rd, 2024, between 2 AM to 5 AM GMT hours. Service Board Production & Sandbox tenants are expected to be unavailable for up to 30 minutes during this maintenance period.</p>tag:status.zinc.it,2005:Incident/199100342024-02-10T05:00:56Z2024-02-10T05:00:57ZAsset 360 Schedule Maintenance - February 10, 2024<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>07:14</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 maintenance for all Production Orgs on Saturday, February 10 at 3:30 AM UTC. <br /> <br />This is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.<br /><br />Release Notes:<br />https://help.servicemaxasset360.com/#page/articles/servicemax-asset-360-release-notes/asset-360-release-notes.html#wwID0EIBBG</p>tag:status.zinc.it,2005:Incident/198379202024-01-27T05:02:57Z2024-01-27T05:02:57ZAsset 360 Schedule Maintenance for Sandbox Orgs - Jan 27, 2024<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>05:02</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 maintenance for all sandboxes, involving the push upgrade of the Monthly Patch that includes fixes for Asset 360 defects, on January 27 at 3:30 AM UTC. <br /><br />This is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.</p>tag:status.zinc.it,2005:Incident/196877042024-01-26T05:00:14Z2024-01-26T05:00:14ZAsset 360 Schedule Maintenance for Sandbox Orgs - Jan 27, 2024<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>12:28</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 maintenance for all sandboxes, involving the push upgrade of the Monthly Patch that includes fixes for Asset 360 defects, on January 27 at 3:30 AM UTC. <br /><br />This is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.</p>tag:status.zinc.it,2005:Incident/197374702024-01-21T05:00:40Z2024-01-21T05:00:40ZService Board Emergency Maintenance - Jan 21st, 2024<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>02:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>12:29</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing emergency maintenance for Service Board on Sunday, Jan 21, between 2 AM to 5 AM GMT hours. Service Board Production & Sandbox tenants are expected to be unavailable for up to 30 minutes during this maintenance period.</p>tag:status.zinc.it,2005:Incident/192316962024-01-15T05:30:05Z2024-01-15T05:30:09ZDataGuide Scheduled Maintenance for Production Orgs - Jan 15, 2024<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>05:36</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled DataGuide Maintenance (This will involve the upgrade of the Managed Package on all Production orgs, including new features and latest security fixes) on Monday, Jan 15, 2024 between 4:30 AM - 5:30 AM GMT. During this time, ServiceMax DataGuide users will experience sporadic downtime.</p>tag:status.zinc.it,2005:Incident/192315242024-01-15T04:30:02Z2024-01-15T04:30:07ZEngage Schedule Maintenance For Production Orgs - Jan 15, 2024<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>04:54</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>04:53</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Engage Maintenance (This will involve the upgrade of the Managed Package, including new features and latest security fixes) on Jan 15, 2024 from 3.30 AM to 4.30 AM GMT . During this time, ServiceMax Engage users will experience sporadic downtime.<br /><br />Please review Release Notes for latest features and how to enable them – “https://help.servicemax.com/articles/#!servicemax-release-notes/servicemax-engage-release”</p>tag:status.zinc.it,2005:Incident/195895842024-01-14T05:00:13Z2024-01-14T05:00:16ZService Board Maintenance - Jan 14th, 2024<p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>06:11</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, January 14th, 2024, between 2 AM to 5 AM GMT hours. Service Board Production & Sandbox tenants are expected to be unavailable for up to 30 minutes during this maintenance period.</p>tag:status.zinc.it,2005:Incident/192315392023-12-18T05:30:06Z2023-12-18T05:30:07ZDataGuide Scheduled Maintenance for Sandbox Orgs - Dec 18, 2023<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>04:57</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled DataGuide Maintenance (This will involve the upgrade of the DataGuide Managed Package on all Sandbox orgs, including new features and latest security fixes) on Monday, Dec 18, 2023 between 4.30 AM - 5.30 AM GMT. During this time, ServiceMax DataGuide users will experience sporadic downtime.</p>tag:status.zinc.it,2005:Incident/190354952023-12-18T04:30:02Z2023-12-18T04:30:03ZEngage Schedule Maintenance for Sandbox Orgs - Dec 18th, 2023<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>15:01</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>14:59</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Engage Maintenance (This will involve the upgrade of the Managed Package on all Sandbox orgs, including new features and latest security fixes) on Monday, Dec 18, 2023 between 3.30 AM - 4.30 AM GMT. During this time, ServiceMax Engage users will experience sporadic downtime.<br /><br />Please review Release Notes for latest features and how to enable them – “https://help.servicemax.com/articles/#!servicemax-release-notes/servicemax-engage-release”</p>tag:status.zinc.it,2005:Incident/194341132023-12-17T05:00:22Z2023-12-17T05:00:23ZService Board Emergency Maintenance<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>03:48</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing emergency maintenance for Service Board Sandbox on Sunday, December 17, between 2 AM to 5 AM GMT hours. Service Board Sandbox tenants are expected to be unavailable for up to 5 minutes during this maintenance period.</p>tag:status.zinc.it,2005:Incident/193152262023-12-17T05:00:08Z2023-12-17T05:00:09ZService Board Maintenance - Dec 17th, 2023<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:37</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, Dec 17th, 2023, between 2 AM to 5 AM GMT hours. Service Board Production tenants are expected to be unavailable for up to 30 minutes during this maintenance period. Sandbox tenants will NOT be affected.</p>tag:status.zinc.it,2005:Incident/192096202023-12-17T03:30:00Z2023-12-17T03:30:02ZOptimax Production Upgrade - 17th Dec 2023<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>11:32</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing a push upgrade for Optimax, our Schedule Optimization engine, on Sunday, 17th Dec 2023 between 1:30 AM to 3:30 AM GMT hours. Optimax systems will be unavailable during this maintenance period.</p>tag:status.zinc.it,2005:Incident/193150772023-12-10T05:01:16Z2023-12-10T05:01:16ZService Board Maintenance - Dec 10th, 2023<p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>05:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:31</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:31</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, Dec 10th, 2023, between 2 AM to 5 AM GMT hours. Service Board Sandbox tenants are expected to be unavailable for up to 30 minutes during this maintenance period. Production tenants will NOT be affected.</p>tag:status.zinc.it,2005:Incident/192275362023-12-10T05:00:35Z2023-12-10T05:00:36ZService Board Maintenance - December 10th, 2023<p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>16:27</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, December 10th, 2023, between 2 AM to 5 AM GMT hours. Service Board Sandbox tenants are expected to be unavailable for up to 30 minutes during this maintenance period. Production tenants will NOT be affected.</p>tag:status.zinc.it,2005:Incident/190867162023-12-02T18:11:16Z2023-12-02T18:11:16ZZinc Production Upgrade - 12/2/23<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>18:11</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>18:06</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>18:34</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled maintenance for the Zinc application on on Saturday, December 2nd, between 9:00 AM and 11:00 AM Pacific Time. The Zinc app will not be fully functional during this time.</p>tag:status.zinc.it,2005:Incident/192038982023-11-30T12:31:07Z2023-11-30T12:31:09ZAsset 360 Schedule Maintenance - Push Upgrade - November 30, 2023<p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>12:31</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>15:24</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing scheduled Asset 360 Maintenance on all Production Orgs and any Sandboxes that haven’t been upgraded yet for all customers (see https://help.servicemaxasset360.com/articles/#!servicemax-asset-360-release-notes/releases for more details).<br /> <br />This will involve the upgrade of the Managed Package on these Orgs, including new features and latest security fixes. <br /><br />The upgrade maintenance will begin on Thursday, November 30, 2023 at 11:00 AM UTC and is expected to take between 60 – 90 minutes. As per Salesforce general guidelines, we recommend that customers do not carry out any other deployments during this time.<br /><br />Please review Release Notes for latest features: https://help.servicemaxasset360.com/articles/#!servicemax-asset-360-release-notes/release-notes</p>tag:status.zinc.it,2005:Incident/191098972023-11-14T05:02:17Z2023-11-14T05:02:19ZService Board Emergency Maintenance<p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>05:02</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>18:06</var> UTC</small><br><strong>Scheduled</strong> - Please be advised that ServiceMax will be performing emergency maintenance for Service Board on Tuesday, November 14, between 2 AM to 5 AM GMT hours. Service Board Sandbox tenants are expected to be unavailable for up to 5 minutes during this maintenance period; there will be no downtime for Production tenants.</p>