AI Schedule Maintenance for Sandbox Orgs - June 12th 2026

Scheduled for Jun 12, 22:00 - 23:00 UTC

Scheduled

Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package on all Sandbox orgs, including new features and latest security fixes) on June 12th 2026 22:00. During this time, ServiceMax AI users will experience sporadic downtime.

Please review Release Notes for latest features and how to enable them – “https://support.ptc.com/help/servicemaxcore/en/index.html#page/articles/release_notes/release-notes.html”

Posted May 05, 2026 - 04:29 UTC

This scheduled maintenance affects: System Maintenance and ServiceMax AI (Package Upgrade).