AI Schedule Maintenance for Sandbox Orgs - December 12th, 2025

Scheduled for Dec 12, 01:30 - 02:30 UTC

Scheduled

Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package on all Sandbox orgs, including new features and latest security fixes) on December 12th, 2025 01:30am UTC. During this time, ServiceMax AI users will experience sporadic downtime.

Please review Release Notes for latest features and how to enable them – “https://support.ptc.com/help/servicemaxcore/en/index.html#page/articles/release_notes/release-notes.html”

Posted Nov 09, 2025 - 18:26 UTC

This scheduled maintenance affects: System Maintenance and ServiceMax AI (Package Upgrade).