AI Schedule Maintenance for Production Orgs - October 10th, 2025

Scheduled for Oct 10, 01:30 - 02:30 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Aug 29, 2025 - 16:55 UTC

Scheduled

Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package, including new features and latest security fixes) on October 10th, 2025 01:30am UTC. During this time, ServiceMax AI users will experience sporadic downtime.

Please review Release Notes for latest features and how to enable them – “https://support.ptc.com/help/servicemaxcore/en/index.html#page/articles/release_notes/release-notes.html”

Posted Aug 08, 2025 - 17:55 UTC

This scheduled maintenance affects: ServiceMax AI (Package Upgrade).