AI Schedule Maintenance for Production Orgs - April 11th 2026

Scheduled for Apr 11, 01:00 - 02:00 UTC

Scheduled

Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package, including new features and latest security fixes) on April 11th 2026, 01:00am. During this time, ServiceMax AI users will experience sporadic downtime.

Please review Release Notes for latest features and how to enable them – “https://support.ptc.com/help/servicemaxcore/en/index.html#page/articles/release_notes/release-notes.html”

Posted Feb 11, 2026 - 04:30 UTC

This scheduled maintenance affects: System Maintenance and ServiceMax AI (Package Upgrade).