AI Schedule Maintenance for Production Orgs - January 9th 2026

Scheduled for Jan 9, 2026, 01:30 - 02:30 UTC

Scheduled

Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package, including new features and latest security fixes) on January 9th 2026 01:30 UTC. During this time, ServiceMax AI users will experience sporadic downtime.

Please review Release Notes for latest features and how to enable them – “https://support.ptc.com/help/servicemaxcore/en/index.html#page/articles/release_notes/release-notes.html”

Posted Nov 09, 2025 - 18:38 UTC

This scheduled maintenance affects: System Maintenance and ServiceMax AI (Package Upgrade).